bmobile launches new mobile app - bmobileGo
TSTT Corporate Communications
bmobile today announced the launch of its new app, bmobileGo, a user-friendly, convenient platform that enables customers to manage their accounts in one simple secure mobile application.
“We know that time is a cost to our consumers and we are always seeking new ways to continuously provide added value,” said Kent Western, General Manager Customer Experience & Marketing at TSTT. “Part of our strategic mandate is centred around customer focus and offering more digital solutions that bring convenience and make doing business with bmobile effortless.”
A complete payment portal
Hundreds of thousands of customers already rely on bmobile’s existing platforms to manage their accounts. Building on the functionality of those platforms, bmobileGo gives users a refined interface to make payments and access bmobile’s services. With a debit or credit card, customers can pay bills, purchase and forward top-ups and buy prepaid bundles all within minutes. They can also view bill balances and transaction history, link multiple bmobile accounts, and query their bills.
“Previously, we offered online mobile top-ups and b-online which only allowed people to pay their bills online. These are digital services that are offered on separate platforms, however, customers were still required to call our contact centre or visit a bmobile store for services beyond top-ups and online bill payment,” said Kashif Greaves, TSTT Senior Manager, Marketing and Promotions. “bmobileGo is an improvement which allows for so much more to be done using one free online application.”
The app allows usage monitoring for effective account management. People can easily keep track of their minutes, bundles and data usage to inform decisions about their mobile packages/expenditure.
“Customers can now do everything online from the palm of their hands,” Greaves stated, “eliminating the inconvenience of having to visit a physical store for routine transactions. This app gives them the freedom to spend more time focusing on the things that matter most to them.”
As secure as it is convenient
Customers can make payments through a secure, encrypted, internationally respected and recognised payment gateway, First Atlantic Commerce, that safeguards their financial information and data. Greaves urged all existing bmobile customers to sign up for bmobileGo. “bmobileGo was built with customers in mind. And in addition to these amazing and convenient features, customers will also have access to exciting and exclusive promotional offers.”
For further information about bmobileGo, customers can visit the bmobile website at bmobile.co.tt. The app is available for download on IOS and Android devices.