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For media enquiries about TSTT corporate matters, please contact Group Corporate Communications <corporate.communications@tstt.co.tt>

Customers

If you have a customer service question, you can find advice and support by dialling *100 from your bmobile mobile phone or 824-TSTT from any other phone.  Alternatively, visit http://bmobile.co.tt or http://amplia.co.tt for the full list of online support options.

TSTT’s e-Tender - improving business efficiency and driving competitive advantage locally and abroad

TSTT Corporate Communications

Press Release

Developed in 2012, e-Tender is Trinidad and Tobago’s only locally owned and automated procurement software solution for end-to-end RFx and e-Auction Management; from bid issuance to contract award and spend management.

bmobile helps Living Water Community bring relief to distressed families

TSTT Corporate Communications

Press Release

Dr. Ronald Walcott, Chief Executive Officer at TSTT, noted that there was no hesitation on the part of the company to step up and assist when asked. “The COVID-19 pandemic is far more than a health crisis. The impact on our economy and society is more widespread and immediate than crises in the past. We understand and empathize with our fellow citizens affected by this pandemic and so bmobile is pleased to be able to do its part to support them, however we can.”

MSME Spotlight: Courtney Lange, Naval Architect, Tsunami Marine

TSTT Corporate Communications

FAQ

Tsunami Marine is quite interesting as it’s the only Naval Architectural and Marine Surveying Company of its type in the Caribbean. We deal with the certification of anything that floats – boats, ships, mobile and fixed offshore structures – and we act on behalf of governments and oil and energy majors throughout the region. Our primary focus is ensuring the safety of the people that serve on board ships and offshore marine installations, as well as the protection of the marine environment from a legislative and international convention perspective.

bmobile answers the call to support the national COVID-19 call centre

TSTT Corporate Communications

Press Release

Dr. Ronald Walcott, TSTT's Chief Executive Officer, stated that as the only local communications solution provider, bmobile has a strong and distinctive bond to the national community and continually seeks ways to contribute to the national COVID-19 relief efforts. “Each of us has a part to play and we immediately responded to the request for call centre support. bmobile will always be here providing our nation with the best-in-class technology services and solutions."

TSTT POISED TO LEAD IN POST-COVID RECOVERY

TSTT Corporate Communications

Press Release

As Trinidad and Tobago transitions out of its lockdown from the COVID-19 pandemic on a phased basis, it is clear that that the old rules by which we lived and worked are going to change, probably for good.
TSTT’s Chief Executive Officer, Dr. Ronald Walcott, noted during a recent Canto Conversations episode titled “A CEO’s perspective during COVID- 19”, our work lives are going to be defined more and more by physical distancing and remote working, using technology. Social distancing is here to stay, even if it is applied less aggressively than at the height of the lockdown. According to TSTT’s CEO, tech companies like the one he heads need to accelerate technological transformation to help societies to deal with the new demands of the age.
“Digital transformation in and of itself allows for physical distancing; it allows for ease of processes; it allows for remote work”, Dr. Walcott said. “What COVID has done is make this process imperative for us to move forward”.
CANTO Secretary General, Teresa Wankin, agrees. “I see a lot of change because of COVID”, Ms. Wankin says. “Every single business, no matter how large, no matter how small, will have a digitalization agenda, post COVID”.

Ministry of Health meets with Shanghai Experts on COVID-19

TSTT Corporate Communications

During these turbulent times, TSTT, headed by CEO, Dr. Ronald Walcott, has been ensuring that keeping the local health community connected is a top priority for the organisation. According to Dr. Walcott, “Virtual conferencing solutions like TSTT’s telepresence has become critical to the development of a coordinated global response to the COVID-19 crisis and its implications…” The video-conferencing technology, provided by Huawei, enabled conference attendees to connect with each other, creating and sustaining a bilateral discussion revolving around evidence based practice, academic research and experience related to the current pandemic. His Excellency, Song Yumin, Ambassador of China to the Republic of Trinidad and Tobago, expressed his gratitude to TSTT for facilitating the meeting.

T&T Ready And Able To Provide World Class Data Hosting Services

TSTT Press release

Corporate Communications

This was the general sentiment conveyed by a team of experts at the fourth annual Trinidad and Tobago Internet Governance Forum (TTIGF), hosted by the Trinidad and Tobago Multistakeholder Advisory Group (TTMAG). The Forum, themed, ‘The Internet and You: Ensuring the Internet’s Future’ took place recently at Naparima College, San Fernando.

SAVED BY THE CLOUD

TSTT Corporate Communications

Press Release

TSTT’s General Manager Enterprise Services, Ian Galt - with 40 plus years of experience in the ICT and telecommunications industry and a clear understanding of the benefits Cloud technology brings to business - chats about Cloud in the following Q&A. Galt provides insight on the role Cloud can play as Trinidad and Tobago’s business sector finds its footing in a vastly changed and uncertain world.

TSTT Employees Lend a Helping Hand to Families Affected by COVID-19

TSTT Corporate Communications

Press Release

Over 150 families throughout the nation who were negatively affected by the COVID-19 pandemic received hampers which were donated by TSTT staff. Families in Laventille, San Juan, Tunapuna, Chaguanas, San Fernando, Siparia, Penal, Morne Diablo, Mayaro and areas in between were provided with the donated hampers packed full of food and other basic necessities. The nationwide hamper donation was the result of a voluntary relief effort organized by the employees themselves.

MSME Spotlight: Navin Dookeran, CEO, EXIMBANK

TSTT Corporate Communications

FAQ

The EXIMBANK is here to support exporters and increase the business sector’s ability to earn foreign exchange, which is much needed in our country. Sometimes people call us the manufacturers’ bank, but the key for us is that you are exporting or you have plans to export. We then try to support exporters to get into new markets and to be able to increase exports and foreign exchange earnings. We do this by providing financial resources, be it credit, trade finance, or even prioritizing foreign exchange allocations, which are sometimes tough to get through the normal banking sector, especially for Micro, Small and Medium sized Enterprises (MSMEs).

Sales Professionals to get Knowledge Boost from bmobile and Sales Experts

TSTT Corporate Communications

Press Release

Telecoms provider and ‘Sales as a Profession’ team up to host virtual conference to help sales professionals bounce back after COVID-19

bmobile Partners with United Way for Text to Donate National COVID-19 Relief Effort

TSTT Corporate Communications

Press Release

A COVID-19 Response and Recovery Fund was formed by UWTT to provide support to persons and local communities most affected by the COVID-19 outbreak. bmobile has sponsored the free use of its text-to-donate service to facilitate the UWTT's fund-raising efforts. The Company was also the first corporate citizen to contribute to the fund with a donation of $20,000 to kick start the COVID-19 Response and Recovery Fund. Members of the public can contribute to the COVID-19 Response and Recovery Fund by texting the word GIVE to HELP (4357) from their bmobile phones. Each text will donate $5.00.

bmobile partners with PTSC to provide free WiFi on buses and at terminals

TSTT Corporate Communications

Press Release

At the height of the carnival festivities, PTSC and the Ministry of Works and Transport gave the people of Trinidad and Tobago yet another reason to celebrate and many more opportunities to connect. This is according to Ian Galt, TSTT’s General Manager Enterprise Services, who spoke at the launch of PTSC’s free WiFi initiative and the commissioning of 25 new buses to add to their fleet.

Beware of Fraudsters

TSTT Press Release

Corporate Communications

TSTT wishes to advise that we are not conducting an online customer reward programme that involves completing a survey to win a mobile device. We are also not affiliated with any promotion that selects winners based on their IP addresses.

Leveraging technology to support the MSME sector through COVID-19 and beyond

TSTT Corporate Communications

Press Release

In addition to leveraging technology to transform operations, Dookeran encourages business owners to focus on the opportunities that lie ahead, “The toughest times are likely behind you, when everything was closed, and your income was completely halted – that time, hopefully, will not return and now it’s time to look forward. My major piece of advice for MSMEs is don’t just focus on getting back to how things were. If you do that, you’re going to miss out on a lot of opportunities that many other companies are taking advantage of.

BATTLE READY BUSINESSES EMERGE FROM COVID -19 BETTER THAN EVER

TSTT Corporate Communications

Ian Galt, General Manager Enterprise Services, Telecommunications Services of Trinidad and Tobago Limited (TSTT)

From a public health standpoint, the Business sector and Government will also have to take a serious look at how they operate from both a staffing perspective (physical distancing) and also how they interact with their customers, clients and the public. Online services will become critical success factors for the “new norm”, and the ability for businesses to connect, transact and engage digitally with their clients will ultimately drive how successful adopters become.

MSME Spotlight: Oliver Sabga, CEO, Term Finance

TSTT Corporate Communications

FAQ

Term Finance is a completely web-based lending business, totally focused on providing responsible credit to employees and small-medium size businesses (SMEs).

Before entering the market, we surveyed thousands of employees and SMEs and found that this segment of the credit market was underserved and underappreciated. Term Finance entered the market to provide a solution to this problem.

With a small capital injection and just two employees, we started beta testing our service in Trinidad and Tobago in 2015. Five years later, we are live and lending in T&T, Barbados, Jamaica, Guyana and St. Lucia.

bmobile upgrades all mobile plans, invites anyone to try its network for free

TSTT Corporate Communications

Press Release

TSTT’s General Manager Wireless Solutions, Brian Collins, said, “All of our plans have been carefully curated to provide customers with the best value for money in the market. Our commitment to continual innovation in the mobile space has seen bmobile launch the first 3G and 4G networks and we are the only operator to offer unlimited 4G LTE data across all of our packages. To complement our seven 4G LTE unlimited data products, customers will see their data limit increase to a minimum of 20 GB, that's a 600% increase.”

CSEC Students access free online Math programme with support from bmobile

TSTT Corporate Communications

Over 20,000 students, who will be writing the 2020 Caribbean Secondary Education Certificate (CSEC) mathematics examinations across Trinidad and Tobago, will be provided with free online mathematics revision through a partnership between bmobile and local NGO, Restore A Sense of I Can (RSC). The bmobile and RSC collaboration offers cost-free, zero-data access to the website, as well the hosting of the platform, server, videos and software.

Giovanni Rivas and Madara Edwards Claim Top Spots at 2020 bmobile National Secondary Schools’ Swim Meet

TSTT Press Release

Corporate Communications

Hillview Spartans’ Giovanni Rivas and St. Augustine Girls High School’s, Madara Edwards, were presented with the Top Male and Female Performer awards respectively courtesy 2020 National Secondary Schools Swim Meet main sponsors, bmobile.

Both athletes competed in the boys and girls Under-12 category and topped their divisions by splashing to three gold and one silver medal performance, each, at the annual one-day meet.

About TSTT

TSTT is the country's largest provider of communications solutions to the residential and commercial markets and its leading edge products are designed around its IP-based core infrastructure and marketed under the bmobile brand. 

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